Over 70 years of experience!

Wholesale, Importer & Producer
of Gift- and Market Article

ORDER HOTLINE: +49 (0)81 91 - 4 28 83 0 
ORDER MAIL: mail@stolzgmbh.de



 

  Claim and Replacement



  1. An exchange is only possible for defective products and missing delivery. Due to the nature of the goods irregularities are not a reason for rejection.

  2. Returns are accepted only complained of postage. Goods must be returned in original packaging.

  3. For defective goods, we reserve the right to either provide compensation or to create a credit.

  4. If rejected goods show signs of wear, we will deduct an equivalent amount for wear and tear or refuse an exchange.

  5. The goods are properly packed. During transport, losses or damages to the beneficiary within seven days will be reported in writing. If the damage caused by the transport of evidence because of improper packaging and was assured the product shipped, the goods will be replaced by us.

  6. Complaints will be excluded in specific reference to the defective product (2. choice blemishes).












Languages

Page in English
Seite auf deutsch

Kontakt

T: +49 (0)81 91 - 4 28 83 0
F: +49 (0)8191 - 42 88 39 6


Händlerbund Mitglied Naturhof Küchen Stolz vom Pullach Hof WSM Qualitätsprodukt Alpenhof Cosmetic